frequently asked questions

Q Does the viewer require a download or special software?

A No, the viewer is based on standard web technologies such as HTML and JavaScript. No special software is necessary.

Q Can I host the viewer on my own server?

A No, the Realview solution is a fully hosted turnkey solution. Hosting it on our servers allows us to provide you with automatic upgrades and keep specific analytic information about your readers’ behavior. Additionally we use Akamai for our content distribution network which means your publications are available on over 40,000 servers around the world.

Q Can I customize the viewer?

A Yes, everything about the viewer can be customized including the toolbar, background and the top area.

Q Where can I place advertising on the viewer?

A A standard banner can be served at the top of the viewer. Additionally our ad server supports changing the banner at a certain page, interstitial adverts and on-page advertising.

Viewer operation

Q How can I make the page bigger?

A Maximize your browser window. If you are using a PC, press the F11 key to view the digital edition in full screen mode.

Q Can I print the entire edition?

A You can select multiple pages that you want to print but you cannot automatically select to print the entire edition.

Q How do I bookmark a page?

A You can bookmark the page you are on by using the bookmark facility in your browser. You can also copy the URL from your browser address bar to post article links on blogs etc.

Q Can I send an article to a friend?

A You can send an email with a link to the page that the article appears by clicking the e-mail button on the toolbar.

Q How do I turn a page after I have zoomed in?

A Click on the page to zoom out, then turn the page.

Q Can I copy the text from an article?

A No, there is no text copy facility at this time.

Q Can I download the issues to my computer and read offline?

A No, the digital editions are only available online.